Return and Refund Policy
Last updated: April 26, 2022
Thank you for shopping at Positivi-Tea.
If, for any reason, you are not completely satisfied with a purchase we invite you to review our policy on refunds and returns.
In order for the Goods to be eligible for a return, please make sure that:
• The goods were purchased in the last 14 days
• The goods are in the original packaging
The following Goods cannot be returned:
• The supply of goods made to your specifications or clearly personalized.
• The supply of goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
• The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
• The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced goods may be refunded. Unfortunately, goods on sale cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
617 Elm st.
Seaford, DE 19973
We cannot be held responsible for goods damaged or lost in return shipment. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.
If the goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to you later, we will send the refund to the gift giver.
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: firstname.lastname@example.org
By visiting this page on our website: https://www.positivi-tea.co
By phone number: 410-216-4641